Always A Teacher Podcast

#023 Caelan Boone: Customer Success Associate

Matt Gambino Season 3 Episode 23

How do you turn a passion for teaching into a thriving career in EdTech? And what are the real, tangible skills that companies are looking for when they hire former educators?

In this episode, Matt talks with Caelan Boone, a former secondary math and science teacher who is now a Customer Success Associate at Swing Education, an online marketplace connecting schools with substitute teachers. Caelan shares her journey from the classroom to the corporate world, detailing the steps she took to successfully pivot her career.

In this episode, you'll hear:

  • A breakdown of the "soft skills" that make teachers exceptional candidates, from managing diverse stakeholder expectations to the art of training.
  • Practical, step-by-step advice for educators "noodling on the idea" of a change, including how to analyze job descriptions to identify key technical skills.
  • The critical importance of learning how to "translate" a teacher's resume into a corporate one, with specific examples of how to quantify classroom achievements.
  • Why informational interviews are a powerful, low-stakes tool for building your network and learning about different roles in the EdTech space.

The Always A Teacher podcast is for educators who are considering a transition from the classroom to the EdTech industry. Host Matt Gambino, founder of Propel Skills, the number one sales training firm serving EDU and EdTech businesses exclusively, taps into his network to bring you the stories, secrets, and skills you need to make the move.

Learn more about sales training for your EdTech team at propelskills.com.

Thinking about transitioning? Explore your path with our EdTech Transition Checklist to get started!